Last updated: June 8, 2026
This Privacy Policy explains how Points Pilot (“Points Pilot,” “we,” “us,” or “our”) collects, uses, and shares information when you use our award-travel search service at pointspilot.org(the “Service”). If you have questions, contact us at pointspilotapp@gmail.com.
Information you give us. When you sign in with Google, we receive your name, email address, and profile picture from your Google account. As you use the Service, we store your searches, saved searches, and search preferences (such as home airport, cabin, and preferred transfer partners).
Payment information. If you subscribe to Points Pilot Pro, payments are processed by Stripe. We do not collect or store your full card number. We receive limited billing details (such as your subscription status and the last four digits of your card) needed to manage your subscription.
Information collected automatically. We collect basic usage and diagnostic data — request identifiers, timestamps, approximate timing, and error logs — to operate and secure the Service.
Your search text. The text you type to describe a trip is sent to our large-language-model provider (OpenAI or Anthropic) to generate the natural-language summary of your results. We do not send your name or email to these providers as part of that request.
We do not sell your personal information. We share information only with service providers that help us run the Service, and only as needed to do so:
We may also disclose information if required by law, to enforce our Terms, or to protect the rights, safety, and security of Points Pilot or its users.
We keep your account information and search data while your account is active. You can ask us to delete your account and associated data by emailing pointspilotapp@gmail.com. We may retain limited records as required for legal, security, or accounting purposes.
You may request access to, correction of, or deletion of your personal information by contacting us at pointspilotapp@gmail.com. You can sign out at any time, and you can cancel your Pro subscription from the billing portal in the app.
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
The Service is not directed to children under 13, and we do not knowingly collect personal information from them.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.
Questions about this policy? Email pointspilotapp@gmail.com.